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Description du poste

Our company, KSGB EUROPE, located near Lyon, designs and markets Palladium and K-SWISS footwear worldwide. These brands have a strong reputation and a great deal of sympathy among all generations.

Founded in 1947 in Pont de Chéruy in Isère, Palladium celebrated its 75th anniversary this year. The brand's motto: #DARE TO DISCOVER. Palladium shoes have indeed the taste of adventure, discovery and travel in their DNA. These all-terrain shoes serve as a vehicle for those seeking cultural experiences and new ways to connect with their communities.

Founded in 1966 in Los Angeles, K-SWISS embodies innovation, quality, performance and style. The "K-Swiss Classic" was the world's first all-leather tennis shoe and helped some of the best tennis players of the time win major championships. It quickly gained worldwide acclaim and became a style statement both on and off the court, at country clubs and on city streets. More than 50 years later, K-Swiss is building on its heritage as an American tennis shoe brand and writing new chapters in its legendary history.  

KSGB EUROPE is the global headquarters for the Palladium brand and European headquarters for the K-SWISS brand. We have 75 employees at our site in Saint-Priest where we create our collections and drive strategy.

So, if you want to join a human-sized environment with an international dimension, if team spirit, involvement, taking initiative and a sense of service mean something to you, then come and join us and share our passion for products and customer satisfaction!

Position: Sales Assistant Export - Key Accounts - English

Working hours: 34.2 hours (annual modulation)

Full time - Permanent or 6 month fixed term contract with a view to recruitment

Date of starting work: as soon as possible

Location: Saint Priest - 69800

Job description :

This is an exciting opportunity to join a team of 15 people in our Sales Administration team. You will be working with our European carriers, distributors, customers and employees on an international basis.

You will be in charge of the administrative management of orders from receipt to delivery, and will act as the interface between our customers and our sales and logistics teams. You will be in direct collaboration with the sales force, the marketing team, the customer credit and transport teams.

As a key account manager (Amazon, Zalando, Foot Locker,...), you will have to deal with specificities, use their own platforms and follow particular processes. If Excel holds no secrets for you and if you are rigorous and reliable, then this is the job for you!

Here are the tasks that await you on a daily basis:

Order management

Entering, checking and monitoring orders on SAP
Analysis and cleaning of the customer order portfolio
Sending order confirmations and terms of business to customers for each season's entry
Daily review of the "preparation projects" in accordance with the delivery date required by the customers.
Referencing files (masterdatas, templates, certificates)
Invoicing

Shipment management

Launching of orders in preparation
Managing deliveries with carriers
Logistical follow-up, customs documents, contacts with forwarders, specific delivery instructions (labelling, packaging)
Management of disputes with carriers

Customer relations

Answering emails (mainly) and incoming calls from customers
Maintaining customer relations to propose new orders
Follow up on outstanding customer accounts in relation with the customer credit department and, if necessary, make reminders before shipments
Management of disputes (shipping, defective shoes, settlement)
Management and organisation of customer returns in accordance with the returns policy
Report files for sales managers
Follow-up of sales depots
Follow-up of customer accounts

Profile required:

Training in international trade or equivalent (Bac+2/3)

Skills :

- Perfect command of English, particularly in writing.

- Mastery of the computer tools of the office pack and in particular a very good command of Excel (V research, TCD, classic formulas)

- Good knowledge of commercial management

- Knowledge of an ERP, ideally SAP (S4 HANA version).

- A first convincing experience in ADV is required

Skills :

- Rigour and organisation: extreme reliability in the operations carried out is necessary

- Ability to analyse and anticipate

- Dynamism

- Work team skills

 

Description du poste

Our company, KSGB EUROPE, located near Lyon, designs and markets the Palladium and K-SWISS brands of footwear throughout the world. These brands have a strong reputation and a great deal of sympathy among all generations.

Founded in 1947 in Pont de Chéruy in Isère, Palladium celebrated its 75th anniversary this year. The brand's motto: #DARE TO DISCOVER. Palladium shoes have indeed the taste of adventure, discovery and travel in their DNA. These all-terrain shoes serve as a vehicle for those seeking cultural experiences and new ways to connect with their communities.

Founded in 1966 in Los Angeles, K-SWISS embodies innovation, quality, performance and style. The "K-Swiss Classic" was the world's first all-leather tennis shoe and helped some of the best tennis players of the time win major championships. It quickly gained worldwide acclaim and became a style statement both on and off the court, at country clubs and on city streets. More than 50 years later, K-Swiss is building on its heritage as an American tennis shoe brand and writing new chapters in its legendary history.  

KSGB EUROPE is the global headquarters for the Palladium brand and European headquarters for the K-SWISS brand. We have 75 employees at our site in Saint-Priest where we create our collections and drive strategy.

So, if you want to join a human-sized environment with an international dimension, if team spirit, involvement, taking initiative and a sense of service mean something to you, then come and join us and share our passion for products and customer satisfaction!

Position: Trilingual German/English Export Sales Assistant

Working hours: 34.2 hours (annual modulation)

Full time - Permanent contract

Starting date : as soon as possible

Location: Saint Priest - 69800

Job description :

This is an exciting opportunity to join a team of 15 people in our Sales Administration team. You will be working with our European carriers, distributors, customers and employees on an international basis.

You will be in charge of the administrative management of orders from receipt to delivery, and will act as the interface between our customers and our sales and logistics teams.

You will be in direct collaboration with the German-speaking sales force (Germany and Austria), the marketing team, the customer credit and logistics teams, with a close link to the retailers of the Palladium and KSWISS brands, and the carriers.

Here are the tasks you will have to deal with on a daily basis:

 

Order management

Entering or tracking orders on SAP S4 HANA
Analysis and cleaning of the customer order portfolio in Germany and Austria
Sending order confirmations to customers for each season's entry
Daily review of the "preparation projects" in accordance with the delivery date required by the customers.

Shipment management

Launching of orders in preparation
Managing deliveries with carriers
Logistical follow-up, customs documents, contacts with forwarders, specific delivery instructions (labelling, packaging)

Customer relations

Answering incoming calls from customers, and responding to their needs while ensuring compliance with internal procedures
Maintaining customer relations to propose new orders.
Follow up on outstanding customer accounts in relation to the customer credit department and, if necessary, make reminders before shipments are made
Management of disputes (shipping, defective shoes, settlement).
Management and organisation of customer returns in accordance with the returns policy.

Profile required:

Training in international trade or equivalent (Bac+2/3)

Skills :

- Perfect command of written and spoken German and English.

- Mastery of the computer tools of the office pack (word, excel, outlook)

- Knowledge of commercial management

- Knowledge of an ERP, ideally SAP (S4 HANA version).

- A first convincing experience in ADV is required

Ability to be :

- Ability to analyse and anticipate

- Dynamism

- Ability to work in a team

- Good customer relations and a strong sense of customer service

- Rigour and organisation

- Good resistance to stress

 

Description du poste

JOB DESCRIPTION

Our company, KSGB EUROPE, located near Lyon, designs and markets Palladium and K-SWISS footwear worldwide. These brands have a strong reputation and a great deal of sympathy among all generations.

Founded in 1947 in Pont de Chéruy in Isère, Palladium celebrated its 75th anniversary this year. The brand's motto: #DARE TO DISCOVER. Palladium shoes have indeed the taste of adventure, discovery and travel in their DNA. These all-terrain shoes serve as a vehicle for those seeking cultural experiences and new ways to connect with their communities.

Founded in 1966 in Los Angeles, K-SWISS embodies innovation, quality, performance and style. The "K-Swiss Classic" was the world's first all-leather tennis shoe and helped some of the best tennis players of the time win major championships. It quickly gained worldwide acclaim and became a style statement both on and off the court, at country clubs and on city streets. More than 50 years later, K-Swiss is building on its heritage as an American tennis shoe brand and writing new chapters in its legendary history.

KSGB EUROPE is the global headquarters for the Palladium brand and European headquarters for the K-SWISS brand. We have 75 employees at our site in Saint-Priest where we create our collections and drive strategy.

So, if you want to join a human-sized environment with an international dimension, if team spirit, involvement, taking initiative and a sense of service mean something to you, then come and join us!

Role

As part of the Global Marketing Department, your role is to develop and create communication tools that effectively promote our campaigns and products in order to increase our reputation. You will participate in the construction of the marketing strategy and its implementation. You will be responsible for the design of communication campaigns around the products and will ensure the correct use of the graphic charter and the brand platform.

In this context you will :

Develop creative briefs to guide the creation of assets.

- Lead the production of media (video & photo shoot) in collaboration with agencies and other partners and ensure the follow-up of these projects.

- Ensure the distribution of these media to distributors and markets

Ensure the consistency of the media in line with our brand positioning
Ensure the creative quality of the deliverables in response to the briefs received and their relevance to the distribution media (e-commerce/ POS/ print/ Instagram/TikTok...)
Ensure that deadlines are met and that planning and budgets are respected.
Lead the writing and graphic design of newsletters
Propose conceptual models of tools for the sell-in and sell-out phases: retail facilities and seminars
Manage an in-house photographer

Profile required

You have a degree in Graphic Design, photo/video, with a digital speciality, and at least 5 years experience in similar positions in an agency or with an advertiser.

You are recognised for your ability to coordinate multiple contacts to deal with numerous requests.

You are familiar with the ADOBE suite (Illustrator, Photoshop, Indesign, Adobe Premiere).

You have a good team spirit with a positive attitude, commitment and initiative

You have strong organisational skills, autonomy and flexibility to flourish in a very dynamic company, valuing a voluntary approach.

You have a strong sensitivity for the world of fashion, lifestyle and sport.

You are fluent in English (written & spoken)

You will be expected to travel abroad (1 to 2 times a year)